
Emergency Information
We are committed to public awareness and executing best practices to ensure safe operations.
How to Identify a Leak
Common signs of a product release include:
- A pool of liquid on the ground near a pipeline
- Liquid spraying over the pipeline
- A rainbow sheen on water
- Dead or discolored vegetation near the pipeline
- Vapor cloud
- Frozen ground near the pipeline
- Fire or explosion near the pipeline
- An unusual hissing or roaring sound coming from the area around the pipeline
- Strange or unusual odor in the vicinity of the pipeline
If you suspect a leak
- Eliminate potential ignition sources (turn off cell phones, eliminate use of tobacco products, no vehicle use, etc.) and avoid creating sparks.
- Evacuate the area immediately.
- Call 911 once you are in a safe place to report the suspected incident.
- Visible pipeline markers can provide the approximate location of the pipeline(s), materials that are transported, the pipeline operator and the operator’s 24-hour emergency phone number.
Helpful Resources
PHMSA Emergency Response Guidebook
National Pipeline Mapping System
